HelloBaby Replacement Parent Unit for HB65

This is my third monitor from hello baby. I originally chose it over other brands because of the reviews about having a good connection in houses with large sq footage. Our first two monitors were fine in that regard but didn’t last long with kids in the house. The monitor would get dropped and pieces or buttons came loose. So now on our third replacement and for whatever reason this one seems to have less of a connection range so my monitor is constantly beeping at night unless I have the parent unit in a very specific spot.

I got this set for a baby shower present and it worked great for a while but then it stopped holding its battery. Also the range isn’t great between the parent unit and the camera. I saw reviews that their customer service was really good and would replace the unit. They were very good and fast at getting back to me. I didn’t qualify for the free replacement because the 1 year warranty had run out But they did offer me a discount to buy the new monitor. The new unit is fine. It holds its charge which is helpful. The new unit does have a different display screen than the previously purchased unit. And the new units nighttime mode isn’t as good as the previous ones. It reads very blue unlike the previous which was black and white. But overall I do like this product and the company!